The Magical Christmas Village | Questions and answers

The Magical Christmas Village | Questions and answers

Questions and answers

Here is a collection of frequently asked questions (FAQ), to find all the useful information on the Magical Christmas Village.

The Magical Christmas Village is an event that includes traditional markets, moments of animation and themed shows for families, tastings and events dedicated to the flavors of the territory ... many initiatives and just as many opportunities to live and share all the magic of Christmas!

The twelfth edition of the Magical Christmas Village takes place from November 14th to December 20th 2020, every Saturday and Sunday from 10am to 7pm. Look at the Calendar to see the program of the event day by day.

During the opening days of the event it is possible to have lunch outdoors with the dishes offered by street fooders located in the square right in front of the royal castle.

The Magical Christmas Village was born in Govone, a small town in the province of Cuneo, lying on the hills of Langhe and Roero, about 60 km from Turin.

Music and a touch of magic: these are the ingredients of the Shows of the Magical Country of Christmas, a recipe that excites the little ones and brings back great children! Tickets are provided through the Ciaotickets circuit. Find descriptions, photos and useful information on the page dedicated to all the scheduled shows.

Tickets for Santa's House, The School of the Elves, the Food Festival are available in advance on the Ciaotickets circuit in authorized stores and through the online service.
Any remaining tickets can also be purchased on the days of the event, directly on site, however, there is no guarantee of availability, nor the possibility of choosing the time.

To take advantage of the online presale, connected to the Tickets area.

For online pre-sale services we use PayPal, one of the most secure payment systems on the web. To use the service, all you need is a credit card enabled for Internet transactions and follow the guided procedure. To learn more, visit the PayPal website.

Wait twenty minutes and try to update the incoming mail. If you still can't find the email, check the spam folder. If you use Gmail, also check the promotions tab (label at the top right of the "Inbox" section). As a last option, retrieve PayPal or your card or current account payment notification and contact us by writing an email to

For very large groups it is mandatory to send a communication by email to the following the staff of the Magical Country of Christmas will inform you about the available facilities and will help you organize the visit in the best way.

Generally not: the markets remain open even in bad weather and the shows are held in closed and heated rooms. In any case, any program changes will be communicated as soon as possible via our online channels (this website and / or Facebook page).

In the event that decrees regarding the safety of events are passed and Il Magico Paese di Natale cannot run regularly, tickets already purchased for the shows cannot be refunded. They will be valid for 13 months and will be usable for the 2021 edition of the Magical Christmas Country.

There are many ways to stay in touch with us: in addition to our website, you can follow our Facebook page or our Instagram and Twitter profile. In this way you will get to know all the news of the Magical Christmas Village!

Il Magico Paese di Natale 2020

Date di apertura:
14 - 15 - 21 - 22 - 28 - 29 Novembre
5 - 6 - 7 - 8 - 12 - 13 - 19 - 20 Dicembre

Orario di apertura: 10:00 - 19:00 

Ingresso solo con prenotazione

nel rispetto delle normative anti Covid

E-mail per info:

E-mail per gruppi:


Organizzatore e Platinum Sponsor

Logo Associazione Culturale
Logo Wine Experience

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